Shipping Policy

Effective Date: February 20, 2025

At Cosmeticnie, we are committed to delivering your products in a timely and secure manner. This Shipping Policy outlines the details of our shipping procedures, including available methods, processing times, and shipping fees.

1. Shipping Methods

We offer various shipping options to meet your needs, including:

  • Standard Shipping: Delivery within 5-7 business days, depending on your location.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next-day delivery (available only in certain locations).

Shipping times may vary based on the destination and the shipping method selected at checkout.

2. Shipping Rates

Shipping rates are calculated at checkout based on your delivery address, the weight of your order, and the shipping method you choose. You will be able to view the total shipping cost before confirming your order.

  • Free Shipping: We offer free standard shipping on orders over $75 within the continental United States.
  • International Shipping: International shipping is available, and rates will be calculated during checkout. Please note that customs duties and taxes may apply, and are the responsibility of the customer.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days of receiving your order. Business days do not include weekends or holidays.
  • Processing Delays: During peak seasons or promotional events, processing times may be longer. We will notify you if there are any significant delays.

4. Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to follow your package’s journey and check its status.

5. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. Cosmeticnie is not responsible for delayed or lost shipments caused by incorrect address information. If you realize there is an error with your address after placing an order, please contact our customer service team immediately to make any necessary corrections.

6. Shipping to P.O. Boxes

We can ship to P.O. Box addresses within the U.S. using standard shipping. However, expedited or overnight shipping may not be available for P.O. Boxes.

7. International Shipping

  • Availability: We offer international shipping to select countries.
  • Customs Duties and Taxes: International shipments may be subject to customs duties, taxes, or fees imposed by your country. These additional charges are the responsibility of the customer and are not included in the price of your order.
  • Shipping Times: International shipping times may vary depending on the destination and shipping method selected.

8. Shipping Delays

While we strive to meet the estimated delivery times, Cosmeticnie is not responsible for delays caused by circumstances beyond our control, such as weather, natural disasters, holidays, or delays from third-party carriers (e.g., USPS, UPS, FedEx).

9. Lost or Damaged Items

  • If your package is lost or damaged in transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue.
  • If you receive a damaged product, please notify us within 7 days of receipt to initiate a return or exchange.

10. Returns and Exchanges

If you need to return or exchange an item, please refer to our Refund and Returns Policy for more information on how to proceed.

11. Customer Service

If you have any questions regarding shipping or need assistance with tracking your order, feel free to contact our customer service team at:

Email: info@puffcosmeticnie.com
Phone: (918) 443-9248
Website: www.puffcosmeticnie.com