Sale Policy for Puffcosmeticnie

Sales Policy

Effective Date: February 20, 2025

At Cosmeticnie, we are committed to providing you with high-quality shoes and exceptional customer service. This Sales Policy outlines the terms and conditions that apply to all purchases made through our website or at our physical location.

1. Order Acceptance

  • Order Confirmation: Once you place an order, you will receive an order confirmation email containing the details of your purchase. Please review the information carefully to ensure everything is correct.
  • Order Processing: Your order will be processed once payment has been successfully completed. We reserve the right to cancel or refuse an order at any time, including in cases of errors in pricing or product availability.

2. Pricing

  • Pricing Accuracy: We make every effort to ensure that all prices listed on our website and in-store are accurate. However, in the event of a pricing error, we reserve the right to correct the error and charge the correct price.
  • Currency: All prices are listed in USD (U.S. Dollars).
  • Promotions and Discounts: We may offer promotional discounts or sales from time to time. These discounts are subject to terms and conditions and may have specific start and end dates. Promotions cannot be applied to past purchases.

3. Payment

  • Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways available on our website.
  • Payment Authorization: By submitting your order, you authorize us to charge the payment method you provide for the total order amount, including applicable taxes and shipping fees.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping costs will be calculated at checkout based on your delivery address and the shipping method you select.
  • Processing Time: Orders are typically processed within 1-2 business days. Delivery times will depend on the shipping method and your location.
  • Shipping Delays: While we strive to meet delivery times, delays can occasionally occur due to factors beyond our control (e.g., weather, courier delays). We will notify you of any significant delays.

5. Sales Tax

  • Tax Collection: Sales tax will be applied to orders where required by law, based on the shipping address provided at checkout.

6. Returns and Exchanges

  • Return Eligibility: We accept returns within 30 days from the date of purchase for unworn and unused products in their original packaging. Please refer to our Refund and Returns Policy for more details.
  • Exchange Process: If you wish to exchange an item for a different size or style, please contact our customer service team within 30 days of purchase to arrange for an exchange.
  • Return Shipping Costs: You will be responsible for return shipping fees unless the return is due to an error on our part (e.g., defective or incorrect item).

7. Cancellations

  • Order Cancellation: Orders can be canceled only if they have not yet been processed or shipped. If you wish to cancel an order, please contact our customer service team as soon as possible. Once your order has been shipped, it cannot be canceled and must be returned according to our return policy.

8. Product Availability

  • Out of Stock Items: We strive to keep our inventory updated, but in rare cases, an item may be out of stock. If this happens, we will notify you and either provide a refund or offer a substitute item, depending on your preference.
  • Substitutions: We may substitute similar items of equal or greater value for out-of-stock products if agreed upon by both parties.

9. Warranty

  • Product Warranty: Some of our products may come with a manufacturer’s warranty. Please refer to the product description on our website for any applicable warranties and terms.

10. Limitation of Liability

To the fullest extent permitted by law, Cosmeticnie is not liable for any indirect, incidental, special, or consequential damages arising from your purchase, including but not limited to lost profits, even if we have been advised of the possibility of such damages.

11. Customer Service

This Sales Policy provides clear guidelines for customers regarding pricing, returns, and other sales-related terms, ensuring transparency and trust in the shopping experience. Feel free to customize this policy to suit the specific needs of your business.